Testimonials

We take pride in how our community thinks of us.  Here’s what they’re saying….

Professional Agent and a Team that get’s the job Done!

After much personal deliberation, I knew that the time had come to ‘let go’ of my beautiful Waterloo home where we had been for the past 16 years.  As an empty-nester, it was time to take the next step and that meant selling my lovely home and moving away to another city to join my children.  While the decision was a difficult one, the decision on whom to entrust this process and big move to was never a question:  Geraldine Mahood and her Team!

I have known Geraldine personally for a number of years and have always been impressed with her professionalism, knowledge of the Waterloo region real estate market, her glowing reputation and all those other things that make her a fantastic real estate agent.  However, the real reason that I chose Geraldine is because Geraldine really and truly cares about her clients who often also become friends.  It is a personal mission of hers to take care of her clients and make sure that the process is smooth and that above all the ‘human’ aspect is always considered and that clients are comfortable.

From beginning to end, every single aspect was taken care of for me by Geraldine and her amazing team!  Everything was handled personally and professionally with absolutely no issues or concerns.  This makes everything about a difficult process and move just that much better and easier.

Thank you Geraldine and Team!  I could never have done this without you.  I look forward to the next chapter with ease of mind.

If you are looking for a professional agent and Team that gets the job done with ease and results, yet always remembers the personal touch, look no further than Geraldine Mahood and her Team.  Thank you all!

-Rosemary Peros (April 26/2019)

 

BEST EXPERIENCE

So grateful to have had Patrick Bernier as my realtor. Best experience I have ever had in searching for a home. He was more than just my realtor, he was like a mentor and taught me so much which helped me make decision I was very happy with. Through all my neediness, demands, indecisiveness he was not only patient, but went above and beyond to make sure I got the information and resources I needed to make the decisions with confidence. He worked with me while I live in Alberta, to find a home in Kitchener. He did so much more than I would ever imagine most realtors are willing to do, but was also very knowledgeable had found the options he knew was right for me, ultimately leading me to the house I now own and am very happy with. He helped me understand how to make the right deal and what to look for when purchasing a home. I’m a first time home buyer and am grateful that I lucked out and got to work with such a good realtor in the KW area. He has continued to remain in touch and has continued to answer ongoing questions and. Patrick will always be my go to for any real estate investing in Ontario. He’s not only been a good mentor and realtor, but is so friendly and easy to talk to and has spent countless hours helping me out. He’s become a good friend through all the crap I put him through. lol. Strongly recommend getting Patrick to help you find the real estate your looking for. Thanks Patrick!

– Rob M. (Feb 21st, 2019)

UNPARALLELED REAL ESTATE EXPERTISE WITH GENUINE WARMTH

Geraldine (and her team) provide unparalleled real estate expertise with genuine warmth and kindness. Geraldine helped my husband and I find the perfect first home for our growing family. With outstanding customer service, from quick email replies, always being available for a viewing, and patiently helping us narrow down our desired neighbourhood. Geraldine is tremendously hard working, her keen eye for detail and vast real estate knowledge and expertise helped us understand the market better, become more confident home buyers and ultimately purchase the perfect home in our favourite neighbourhood. She is extremely client focused and you can be sure that she truly wants the best for her clients. We will always be grateful to Geraldine and her team. Truly a wonderful person and real estate agent, Geraldine is the only one you will ever need. 🙂

– Laura and Scott (Oct 4th, 2018)

 

BEST REAL ESTATE EXPERIENCE

This was by far the bestresl estate/moving experience that we’ve had. Geraldine has a knack for recognizing people’s skills, and as such utilizes her team to the best of their ability – making everything go seamlessly. We work closely with Patrick whi is friendly, personable and goes the extra mile. He happened to drive past a home that was for sale that wasn’t popping up on our search (we were looking for bungalows and this is a storey and a half) – yet having gotten to know us, what we’re looking for – he KNEW that we would want to see this house and made it happen. A few short hours later and we were new home owners… and Geraldine sold our old home in a record of 3 days! I would highly recommend utilizing Geraldine and her team!

– C & T Snyder (Sept 6th, 2018)

 

PROMPT PROFESSIONAL SERVICE

I wanted to say thanks to Geraldine and her team for another excellent experience with selling and purchasing my homes. Geraldine and her team is always very prompt with their responses and a pleasure to work with. I couldn’t imagine using another team!

– B Beech (Aug 23rd, 2018)

 

EASY TRANSITION

Patrick Bernier from Geraldine Mahood team was extremely helpful in relocating my family. From communicating new listings that “ticked the right boxes” to helping me prepare the needed documentation to working in a competitive market to settle the paperwork and restore my peace of mind. Patrick made what could have been a difficult transition as easy as possible. I cannot thank him enough for his assistance.

– CL (May 23rd, 2018)

 

KUDOS TO THE TEAM

My husband and I will forever be grateful for the amazing service we received from the Geraldine Mahood team. Patrick Bernier went above and beyond his job description to help our family find a new place to call home. We weren’t the easiest of clients to work with as we have been going through some difficult times but he perservered until he found us a home that was perfect for our family. We would highly recommend Partick Bernier and the rest of the Geraldine Mahood team without any hesitation to anyone in need of a realtor.

– Jessica Marsland (Feb 14th, 2018)

 

THANK YOU TO GERALDINE AND TEAM!

Geraldine’s work was excellent and I would have no hesitation to recommend her to friends and family. Right from the start, I was impressed with her ability to show me how my house fit in with comparable properties in my area and what a fair price range was. This was a great help to guide me in my pricing decision. From there, Geraldine helped me develop a strategy to get the best price for my home. She made great suggestions on improvements to make as well as dissuaded me from starting projects that wouldn’t provide a good return on investment. I greatly appreciate the list of service providers to help get the needed work done. They were all professional, did a great job and were competitively priced. Any time I has a questions I had a prompt response. Which was great, as this was my first house sale and there were many questions. Most importantly, Geraldine’s advice helped get multiple offers. I ended up getting a great price for my house in a short period of time. Thanks again Geraldine!

– Meghan Barnett (Feb 12th, 2018)

 

HAPPY FIRST TIME BUYER

My name is Brendan and I was fortunate enough to have Patrick Bernier as my real estate agent. I was a first time home buyer and Patrick designated countless hours out of his time to sit with me and elaborately explain the process of purchasing a house. The way he explains things in comprehensive detail gave me the peace of mind to put in an offer, do a house inspection, and secure the deal to go firm within a week. If you love a house and need to know how to own it Patrick Bernier is the only Real Estate Agent you need! Thanks again Patrick!

– Brendan O’Brien (Dec 21st, 2017)

 

PROFESSIONAL AND EAGER TO HELP

I contacted Patrick Bernier for a referral as we were looking for a cottage in an area where we didn’t know any agents. Patrick spent time speaking with several agents before choosing the right one for us. He did a wonderful job matching us with an agent who we connected with. The agent was knowledgeable, professional and eager to help us find a wonderful cottage. Merci Patrick.

– Jennifer Astley-Kinsey (Nov 13th, 2017)

 

SATISFIED CUSTOMERS

We listed our home with Geraldine Mahood in Aug 2017. She was referred to us by friends. Geraldine proved to be a very competent agent. She is very organized, thoughtful, kind and most importantly a brilliant negotiator. She got us the results we hoped for. Thanks also to her team who never failed to support us and answer any questions we had. Thanks again to Geraldine and her team.

– Marg and Rich Ries (Oct 11th, 2017)

 

A CHANCE TO SING THE PRAISES OF GERALDINE AND HER TEAM!!!

Deciding to move after living in the same house for 23 years can be quite daunting. Wanting to find just the right place to move into, preparing the old house for sale and then being able to buy and sell all in the right timing – aaahhhh!!! Thank goodness for Geraldine and her guidance and support thoughout the process – she (and all her staff) were amazing and the time they committed to making things work for me was so appreciated! Geraldine is not only an awesome realtor but a wonderful person who truley cares about those she is helping!

– C.S. (Aug 4th, 2017)

 

THANK YOU PATRICK!

It is with great pleasure that we write this letter as a thank you for all your hard work and effort you put in to find us a rental home. We were put into a position where we had to find a rental property ASAP. You and your team worked tirelessly to find us a home right from the first phone call. You were easy to contact with any questions we had whether it was by phone, email or text. We knew we would always be able to reach you. You made this incredibly stressful situation a little better with your positive attitude and willingness to help. When it comes time to purchase a home, we will definitely be coming to Geraldine’s office to work with one of the agents. Thank you!

– D. Briden and J. Scott (June 20th, 2017)

 

A JOB WELL DONE!

Thank you to Geraldine and all of her fantastic team. You have made this journey one with fewer bumps. It’s a pleasure to work with such competent professionals to get such fantastic results. We are still overwhelmed with your support, with the offers and the final sale price. It will be a while before we can absorb our great fourtune. It’s all due to you guys, from the staging to the great photographs to the internet presentation and then to the help you gave ys during this stressful event in our lives. Please accept our kudos and our heartfelt thanks for the work you put in – a job well done. We did one thing right – we chose Geraldine.

– J. and E. Harris (Apr 12th, 2017)

 

YOU WILL NOT BE DISAPPOINTED!

I was so nervous about selling my house and finding a new place to live, but it became very clear that with Geraldine and her team on my side, the process was going to be a smooth and stress-free process. Imagine being able to say that about buying and selling a house! I cannot thank Geraldine enough for all she did for my family. She is truly an amazing person to work with. I would recommend Geraldine to anyone who is looking for the best. You will not be disappointed.

– K. Sutherland (Apr 25th, 2016)

 

GERALDINE, YOU ARE A REAL ESTATE ROCK STAR!

You charmed and impressed us with the thoroughness of our home valuation and your insight into the subtleties of the current market. Your team wowed us with their level of professionalism throughout the process of selling, from the staging to photographing, to marketing. All leading up ti the swift and victorious grand finale when you sold our home in less that a week above the asking price!

– Linda Brydges and Raf Moore (Mar 28th, 2016)

 

THANK YOU GERALDINE!

Geraldine and her team have gone above and beyond in helping us buy our first home. She was knowledgeable and up front in pointing out things we might not have thought about when viewinf homes. Her team was amazing with their communication throughout the whole process. I would hands down recommend her services to anyone looking to buy or sell. THANK YOU GERALDINE! For everything.

– A. and P. Lajeunesse (Mar 14th, 2016)

 

EXCEPTIONAL CUSTOMER SERVICE

My wife and I feel very fortunate to have had the support of Geraldine and her team in finding the house of our dreams. Throughout the whole process Geraldine always has our best interest in mind. We could always count on her to give us her honest opinion in regard to any property that we looked at. We knew that we could fully trust Geraldine to share any concerns that she had with any property that we were checking out. At the same time, we were assured that Geraldine would highlight the positive aspects to any property, for example, in relation to construction, finishes and the value of other homes in the neighbourhood. Geraldine is extremely knowledgeable in all aspects of the local real estate market – her communication with her clients is always very well informed. I also want to note that Geraldine has outstanding people skills – she always sought to put my wife and me at ease throughout the home-buying process which, let’s face it, can be taxing at times. Those interpersonal skills, together with Geraldine’s gutsy attitude, were fundamental to having our offer accepted. Lastly, I want to emphasize that Geraldine’s support staff are also excellent – they are very skilled and they made everything run smoothly. I highly recommend Geraldine and her team to anyone who is looking for exceptional real estate services.

– A.R. (Feb 18th, 2016)